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Digital advertising industry had observed the potential of technology disruption much before the launch of ChatGPT. Today, marketers must find innovative ways of engaging with their target audience while maximizing ROI of the advertising budget. AI-powered programmatic advertising is a game-changer. This dynamic duo has changed how brands connect with the evolving customer needs and help them optimize campaigns immediately.

Programmatic Advertising

The term refers to automated buying and selling of digital ads in real time through online auctions. Advertisers reach their audience through multiple websites or online platforms eliminating the need of paperwork and manual negotiations. Data analytics and AI algorithms improves decision-making, leading to cost-effective campaigns.

Say HI to chatbots

Chatbots are a great tool for increasing the efficiency of programmatic advertising and delivering seamless user experience.

  • Engage with your customers instantly, answer their questions, and guide them for a comfortable buying experience. It helps increase conversion rates and enhances overall customer experience.
  • Analyze user behavior to deliver personalized recommendations and display relevant ads to individual customers based on their preferences.
  • Identify high-value prospective buyers and start interacting with them. Also, chatbots can help brands retarget past customers by reaching the right customer at the right time.
  • Gain valuable insights during conversations to understand key pain points. This helps brands to refine ad campaigns and make them more effective.
  • Customer surveys is a good tool to collect user feedback. It helps advertisers understand the sentiment of the users and modify their advertising strategy in real time.
  • 24/7 customer support makes it convenient for customers to gather information and increases the number of ad impressions.
  • Manage ad campaigns effectively through real-time campaign performance analytics. Maximize ROI by optimizing bidding strategies.
  • Deliver a consistent voice and tone in every message to build and maintain brand identity.

Indeed, chatbots are scalable and cost-effective for businesses, when it comes to programmatic advertising. However, brands must ensure data privacy, quality, and focus on continuous improvement to maximize effectiveness. Chatbots play a pivotal role in the future of digital marketing and advertising strategies.

Zunō.Assist is a generative AI platform combining LLMs, Knowledge Bases and ChatBots to supercharge employee productivity and customer assistance. To know more, contact [email protected]

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